eConsult is now available

Our online service is available between 2pm and 5pm every weekday and can be used for routine prescription requests and extensions to sicklines only.  For new sickline requests, please call

Consumer Advice

Citizens Advice Edinburgh

Citizens Advice Edinburgh (CAE) is a charity with 5 bureaux and 17 outreach points across Edinburgh. We provide advice, information and practical assistance. Our services are free, confidential, impartial and independent.

The City of Edinburgh Council-NE Locality

Services delivered locally in Craigentinny, Duddingston, Leith, Leith Walk, Portobello and Craigmillar We can help you with *paying Council Tax and rent using a debit or credit card on our self-help kiosks at our North East Locality Office and Leith Library - we cannot accept cash payments *housing, including bidding on properties through Key to Choice *reporting noise and anti-social behaviour *information about grants for community projects *parks and green spaces *roads issues
0131 529 3111

Consumer Advice Scotland

Do you have questions about consumer rights? Having difficulty returning goods that you have purchased online?
0808 164 6000