eConsult is now available

Our online service is available between 2pm and 5pm every weekday and can be used for routine prescription requests and extensions to sicklines only.  For new sickline requests, please call

When should I worry? – Red Flag quick guide Adults and Children

The following should be used as a guide by Patients and GP Reception Staff to identify when a patient should be sent straight to A&E or urgent care – and not wait to see a GP.

EYES: Sudden loss of vision, foreign body in the eye, trauma resulting in rapid swelling, any chemical injury – direct patient straight to A&E

MOUTH: Signs of anaphylaxis / allergic reaction – rapid lip and tongue swelling, wheezing, difficulty breathing – 999/ direct patient straight to A&E

THROAT: Any difficulty breathing, very noisy breathing, unable to swallow own saliva – direct patient straight to A&E EARS: Any bleeding from ear(s), any bruising behind the ear(s) – direct patient straight to A&E

CHEST / BREATHING: Any noisy breathing, struggling to speak in full sentences – 999/ direct patient straight to A&E

Child – any sucking under ribcage when breathing / very fast breathing – 999/ direct patient straight to A&E

HEART / CHEST PAIN: Any fast heartbeat that is making the patient feel unwell – 999 / direct patient straight to A&E Central crushing chest pain, radiating to left arm or jaw, associated with nausea and/or vomiting or sweating and feeling very unwell – 999 / direct patient straight to A&E

SUSPECTED SEPSIS: If patient is saying they feel very unwell, please ask the following questions:

S: Shivering / hot / cold

E: Extreme pain or general discomfort

P: Pale or discoloured skin

S: Sleepy, difficulty waking and/or any confusion

I: Patient feeling very unwell ‘I feel like I might die’

S: Short of breath

ABDOMINAL PAIN: Patient says tummy feels very hard to touch and very painful. Patient complains of recurrent vomiting, high fever, and extreme abdominal pain, sweaty / clammy – 999 / direct patient straight to A&E.